Studio Policies
Grip socks are required for all of our classes. ToeSox and Tavi Noir are sold at the studio, or you can also bring your own grip socks. If you need to leave during class for a restroom break or phone call in the hallway, please wear your shoes or our provided slippers.
Arrive no earlier than 10 minutes before the start of your class. We want all of our clients to enjoy their workout to the very last minute with minimal disruptions.
Enter to our "lobby" first to remove your shoes and place your belongings. We want to keep our "studio" space as clean as possible.
Silence your phone for class. We understand special circumstances where a phone may need to be close by on vibrate...please limit this. Use of phones while on the equipment is strictly prohibited.
Please let your instructor know of any injuries or restrictions. We will do our very best to accommodate you and still provide a great workout.
The parking lot is available for use when booked in a class.
Building restrooms are available for use when booked in a class. Codes are posted in the studio.
Cancellation Policy
We have a 12-hour cancellation policy. You may cancel any class reservation at least 12-hours prior to class start time with no penalty and the class credit will be available for you to rebook.
CANCELLATIONS MUST BE DONE THROUGH YOUR MINDBODY ACCOUNT (not through email, text or voicemail).
A class that is cancelled less than 12-hours prior to start time is considered a “Late Cancel” and will be forfeited.
A class that is booked but not attended is considered a “No Show” and will be forfeited.